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Topic: Churn Insights Direct ×

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Last active UserFirst match Questions Cost Feedback
2026-07-21 10:12 yordan@dext.com median and average monthly uploads per customer for direct SMB customers 1 $0.8510 —
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Cost is the LLM completion spend LiteLLM priced for each call, summed per request. Chandler is running on the Codex CLI, which draws ChatGPT plan quota rather than per-token API billing, so this figure is not money paid — it is what the same traffic would have cost on the API, priced from the token counts Codex reports. Read it as the size of the bill avoided. Two known limits: embedding spend is not recorded, so retrieval and matching cost is missing, and because the figure is one sum per request it cannot be split by model within a request — a request's classifier and agent calls can use different models while llm_model holds only one name. Only authenticated calls are logged, USAGE_LOG_ENABLED can switch logging off, and log writes are fail-soft — this is not a complete record of traffic. Questions are grouped into sessions: a session is exact when the caller echoed its id back to us and otherwise inferred from a 30-minute gap in that user’s activity, so a grouping is only as good as the source shown on the session itself. A call with no attributable user gets no session at all; those questions are listed separately rather than dropped.